Order Processing

All orders are processed within 24 hours after payment is received.

Orders are not processed or shipped on:

• Weekends
• Major holidays
• During severe weather or unexpected carrier disruptions

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times may vary depending on your location and shipping method selected at checkout.

United States Shipping

• Standard Shipping: 7–10 business days

International Shipping

• Estimated delivery: 7–14 business days depending on destination and customs processing.

Please note that shipping times are estimates and are not guaranteed.

Tracking Information

Once your order ships, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to update after shipment.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information.

Yuja Korean Beauty is not responsible for:

• Delays caused by incorrect addresses
• Lost packages due to incorrect shipping information
• Orders delivered to the wrong address provided by the customer

If you notice an address error, please contact us immediately before the order ships.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to the shipping carrier, Yuja Korean Beauty is not responsible for shipping delays, lost packages, or stolen deliveries.

If your package is marked as delivered but cannot be located, we recommend:

• Checking around your property
• Contacting neighbors or building management
• Reaching out directly to the shipping carrier

We will do our best to assist you with carrier claims when possible.

International Orders & Customs

International customers are responsible for any:

• Customs duties
• Import taxes
• VAT fees
• Additional carrier fees

Customs processing times may vary depending on your country.

Yuja Korean Beauty is not responsible for delays caused by customs.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the damaged packaging
• Photos of the damaged product

We will review the issue and work to resolve it as quickly as possible.

Shipping Restrictions

We reserve the right to limit or refuse shipments to certain regions, countries, or addresses at our discretion.

Contact Information

If you have questions regarding shipping or delivery, please contact us:

Yuja Korean Beauty
Email: support@yujakoreanbeauty.com
Website: www.yujakoreanbeauty.com

By placing an order with Yuja Korean Beauty, you acknowledge and agree to this Shipping Policy.