Is Yuja cruelty-free?

Yes. Yuja products are cruelty-free and never tested on animals.

Is this product made in Korea?

Yuja is inspired by advanced Korean skincare innovation and formulated using modern Korean beauty technology and premium skincare ingredients.

Do you offer international shipping?

Yes, we ship to select international locations. Shipping times and customs processing may vary depending on your country.

How long does shipping take?

• Standard U.S. Shipping: 7–10 business days
• International Shipping: 7–14 business days

How can I track my order?

Once your order ships, you will receive a tracking email with your tracking number and delivery updates.

What if my package arrives damaged?

Please contact us within 7 days of delivery with photos of the damaged item and packaging so we can assist you.

What is your return policy?

We accept eligible returns within 30 days of delivery. Products must be unused and returned in original packaging.

How do I request a refund?

Please contact our support team with your order number and reason for the return.